SECURITY
Leaner is better. Optimise command resources and automate your security operations while improving response times, better adherence to SOPs and standards while producing quality performance with immutable proof-of-service for your clients.
Benefits at a glance
Handle Incidents with Confidence
Built-in incident resolution workflow.
Built-in Guard Tour System
Ensure all Guards complete their patrols on time, all the time.
Workforce Visibility
Locate and dynamically deploy your workforce
An incident resolution workflow that ensures effective and timely actions for every security incident.
Standardised incident-reporting templates guide staff through a structured reporting process, ensuring that all critical information is captured accurately and promptly.
Incidents are received in real-time by supervisors and automatically converted to executable tasks and assigned to the nearest available officers.
The Optimax Difference
Create an incident resolution workflow that ensures effective and timely actions for every security incident.
Quality Assurance and Proof-of-service
The Optimax Go app supports the scanning of QR and NFC codes at stipulated checkpoints, which automatically captures the location, date, and time of each scan to create a digital record of the guards’ movements. This can later be easily exported as patrolling reports.
Configure your SOPs and patrolling checklists into customisable task templates, providing clear instructions to guards when they are assigned to the respective tasks.
Have peace of mind that photo documentations are taken live at the intended locations. The Optimax app comes with geo-fencing capabilities, and any photos uploaded from the user's local photo gallery is readily apparent.
The Optimax Difference
Dramatically reduce the manual effort and time spent on verifying task completions and producing proof-of-service.
Locate and dynamically deploy your workforce
Empower your operations centre to ensure high service compliance by having oversight of the officers' location, movements, and patrol routes through our map-based dashboard interface.
If a backup officer is required at an incident site, identify the nearest available personnel using the "Location Monitoring Map" and "Availability Charts" for quick and efficient manpower deployment.
The Optimax Difference
Dynamic workforce tracking for better officer visibility and resource deployment.
Customised proof-of-service reports at your fingertips
Effortlessly generate customised reports for various aspects of your security operations, such as job completed, incidents, and other relevant records.
You can now respond to your clients' ad hoc requests or churn out management reports within seconds.
Create a centralised repository of security incident reports to analyse trends and identify inefficiencies or areas where additional security measures may be needed.
The Optimax Difference
Deliver reports faster and with greater accuracy to all stakeholders.
